An integrated LED media unit looks simple on a render: a wall-hung cabinet, a lit niche, a clean line. In a real living project, that same piece carries the TV, the components, the cable runs and the lighting circuit, and it has to be manufactured to the exact opening on site. A usable quotation therefore starts from a set of decisions you can make before you send an enquiry, not from a product code. The checklist below follows how the Santerson Integrated LED Media Units are specified, so that the first reply you receive is close to the final one.

Start with the wall, not the cabinet

Send the wall first. A full-size plan or elevation of the wall the unit will sit on, with overall width and height, floor to ceiling height, and the position of the TV centre line, tells the factory far more than a catalogue dimension does. Media walls are usually built in runs — a low cabinet, a vertical storage column, an open display niche — and the run length drives how the units are joined and where a service gap is needed.

Note what sits behind the wall. A solid masonry wall, a stud partition with timber noggins, and a tiled bathroom-adjacent surface each need different fixing details, and a wall cavity you have already used for other services may not take a new back box. If the wall is being built, say so: it is cheaper to move a stud now than to pack out a unit on site.

Fix the screen and the equipment before you ask about price

State the screen size and the mounting type you intend to use, and whether the TV will sit inside a recessed opening or be fixed to the panel face. Recessed openings need a clearance allowance around the screen and access for the bracket; face-fixed panels need a substrate that will carry the load. If the model is already chosen, include the datasheet, because the bracket pattern and the cable exit point change the cut-out.

List what the unit has to hold: console, soundbar, router, set-top box, a media player. Each item needs a ventilated shelf or an open niche, and each one changes how deep the carcass has to be. Remote control operation is the detail most often missed — an enclosed cabinet needs either an IR-transparent front or the equipment left in an open compartment.

Specify the lighting as a circuit, not a mood

The Integrated LED Media Units range is configured per project, so lighting is quoted as part of the build. For each lit position — under a shelf, inside a niche, along a vertical reveal — tell us the run length, and whether the light is for ambience or for task use. Then confirm the control you want: a single switched feed, a dimmer, or a separate circuit per zone. These choices set the driver location, and drivers need somewhere accessible to sit.

Confirm the electrical details for the destination market with your electrician before ordering: supply voltage, driver rating, and where the local inspection will expect the connection to be made. We build the unit to the specification you confirm, so we need that information in the enquiry rather than after production has started. If you would like the cabinet to arrive pre-wired with the driver and connector positions set, say so and we will show you the wiring on the shop drawing.

Choose the finish, and say how it meets its neighbours

Send the finish decision as a sample reference or a named colour, not as a photograph of a mood board. Then describe the two surfaces the unit touches: the floor finish and the wall finish. A unit that butts into a skirting line, returns into a plaster reveal, or meets a stone panel needs an edge detail agreed at drawing stage, and a shadow gap decided as well as a colour. If you want the carcass and the doors in different finishes, mark which faces are visible from the seating position, since that decides where edge banding is exposed.

Where joinery is being repeated across a project, ask for the finish to be shown once on a shop drawing and then held for every unit. The same is true of the door style: a flat handleless front and a shaker profile take different shop drawings and different hardware, so locking the style early keeps the package consistent.

Tell us how the unit will be used

A family living room, a serviced apartment, and a hotel lounge put different demands on the same cabinet. Doors that open over a stair landing need a different hinge allowance from doors in a wide open plan. A rental unit benefits from closed storage and fewer open niches to dust; a display-heavy room wants glass-fronted sections and internal shelving that can be adjusted later. Mentioning the use case lets the quotation include the right hardware class and the right number of adjustable shelves, instead of the minimum the drawing shows.

What a complete enquiry looks like

• Wall elevation or plan, with overall dimensions, ceiling height, and the position of the TV centre line.
• Screen size or model, mounting type, and the list of equipment the unit must house.
• Cable entry and exit points, and any existing back boxes or trunking you intend to keep.
• Lighting positions with run lengths, and the control method you want.
• Supply voltage and electrical arrangement as confirmed by your electrician.
• Finish reference, door style, hardware, and the adjacent floor and wall finishes.
• Delivery address, and the access route to the room — lift size, stair width, turning space.
• Programme date you need the units on site, and whether the order will be a single unit or repeated across several rooms.

The last two items matter more than buyers expect. A media unit is a large assembled carcass, and the delivery route decides whether it arrives assembled or in sections that are joined in the room. Repeating the same design across several apartments or villas is a straightforward way to hold one shop drawing, one finish approval and one production run, and it is the point at which custom and OEM service saves the most rework — drawings are approved once and every unit comes off the same setup.

What happens after you send it

Enquiries are handled in stages: brief and proposal, then quotation and detail confirmation, then production and shipping. Your enquiry moves into a shop drawing that shows dimensions, the cut-out for the screen, the lighting runs and the driver position, and finish notes. Read that drawing carefully — it is the document that fixes what is built. Sign it and the quotation that sits against it, and the package goes into production, with project coordination and site guidance available through the turnkey project workflow if the media wall is part of a wider fit-out alongside flooring, panelling, wardrobes or kitchen cabinets. When installation is arranged through the supplier, warranty coverage, spare parts and maintenance are handled through the same project channel, so keep the signed shop drawing with the project file after handover.

Questions to send with your enquiry

Alongside the information above, ask for the carcass construction being quoted, the hardware class, the LED driver rating and where it will be located, and how the unit will be packed for the delivery route you described. Confirm what is included in the quoted price and what is carried separately — freight, insurance, and any site installation you intend to arrange locally. A quotation that answers those points can be compared line to line with another; a quotation that gives only a unit price cannot.

Send drawings, the equipment list and the electrical arrangement together, and the first reply will already be close to the build you need. Use the contact page to reach the project team, and keep the product page link in the enquiry so the design reference is unambiguous from the first message.