1. Confirm the sizes from the site, not from the drawing

Buffet cabinets are set out against finished floor levels and finished wall faces. In Australian residential work those two things move during construction: screed depths change, tiling builds up 10–15 mm over the slab, and services get rerouted inside a stud wall after the joinery dimension was taken.

• Ask for overall height, width and depth, plus plinth or recess dimensions, stated as finished external measurements.
• State which level the height is measured from — structural slab, finished floor, or tiled finish.
• Note obstructions on site: skirting profiles, door swings, downlights, wall grilles, radiators and ceiling cornices within the cabinet envelope.
• Re-measure after wet trades and wall finishes are complete, and only then release the final production drawings.

2. Match the material build to the room's actual use

The site describes custom and OEM work with material choices such as wood, metals, engineered stone and laminates, with bespoke finishes and textures. That flexibility is an advantage only if you specify against how the piece will be used.

• For a dining room used daily, ask what the carcass board is, what edge treatment seals the cut faces, and which finish system is used on the visible fronts.
• Where the unit sits near a kitchen splash zone, an entry or a covered alfresco area, ask about moisture resistance of the substrate, sealing of the top surface, and how the finish behaves under repeated cleaning.
• If you are matching existing joinery, send physical samples rather than relying on photographs — veneer figure, sheen level and warm-tone shift read very differently on screen.
• Request the hardware schedule by name: hinge type and closing action, drawer runner rating, handle or integrated pull profile, and whether soft-close is standard or optional.

Related pieces in the same collection are worth reviewing at the same time, because they share sizing and finish decisions. Classic sideboards and wall mounted sideboards are both listed with project-specific dimensions and finish options, so a single specification sheet can carry through the whole dining wall.

3. Fix the internal layout before drawings are issued

The most expensive change on a made-to-measure cabinet happens after cutting. Decide function first, then appearance.

• List what will actually be stored: glassware, linen, tableware, bottles, small appliances, documents. Weight and item height drive shelf spacing and runner choice.
• Decide which bays are open, glazed or closed. Glazed fronts need a stated glass type and thickness, plus the frame finish around them.
• If integrated lighting is wanted, specify it now: fitting type, driver location, switch or sensor position, and where the cable exits the carcass. Electrical points on site must then be set to match.
• For a wall-hung unit, confirm the wall construction, the fixing detail and the maximum permitted load with your builder or engineer before ordering.

4. Get the drawings and finish samples approved in writing

The interior design service described on the site covers space layout planning, furniture layouts, 3D visual renderings, and project design coordination including drawings, production coordination and on-site guidance; the stated cooperation steps are project brief and design proposal, then quotation and detail confirmation, then production, shipment and follow-up. Treat that middle step as your control point.

• Require dimensioned shop drawings with elevations both sides, plus a parts list showing which finish applies to which panel face.
• Approve physical finish samples for every visible surface, including edges and any internal faces left exposed when doors open.
• Confirm the quotation covers exactly what you specified — glazing, hardware, lighting, packing — and record what is excluded.
• Keep one approved drawing set and one sample set as the reference for goods-in inspection at the end.

5. Clarify delivery terms to your door and inside the building

The logistics pages describe global freight forwarding by sea, air and rail, customs paperwork, packaging and container loading, shipment tracking and door-to-door delivery, with commercial invoices, packing lists, certificates of origin and import permits mentioned. Those are service descriptions, not a guaranteed transit time or landed cost, so confirm the following for your order specifically.

• The Incoterm on the quotation, and which party pays freight, marine insurance, Australian customs clearance, duties and goods and services tax.
• Whether delivery ends at a kerbside depot or at your site address, and who carries the crates inside and up to the floor of use.
• Packaging detail for glazed fronts and finished panels, and how cartons are marked against room or bay numbers on your drawings.
• A named contact for shipment tracking, and the agreed window for goods-in inspection before you sign off a delivery.

For buyers coordinating several trades at once, turnkey project solutions cover design, production, logistics, installation and after-sales in one sequence, which reduces the number of handover points you have to manage yourself.

6. Set out installation and acceptance before the goods ship

The installation and after-sales pages list on-site installation, inspection and snagging, warranty coverage, spare parts or replacement, and ongoing maintenance. The response-time figures quoted on those pages are marketing claims rather than a verified service level, so ask for the actual terms that apply to your project.

• Ask who installs in your state, whether they work to your drawings, and what site preparation you must complete first — power points, wall battens, level floors, clean handover.
• Agree the snag process: how defects are recorded, how replacement panels or hardware are shipped, and the expected turnaround.
• Request the warranty in writing, with its duration, what it covers and excludes, and whether wear on finishes and hardware is included.
• Check that spare fronts, hinges and runners can be reordered later in the same finish, which matters if you repeat units across a multi-apartment project.

7. Verify company and product claims against current documents

The site's company pages carry some figures inconsistently — factory area and export percentages differ between the homepage, footer and About page. If a tender or a client requires those numbers, ask for a current written statement rather than repeating what appears on the website.

• Ask which certifications are held and request certificates to sight, instead of relying on a certification mentioned in site copy.
• For anything you must evidence to an Australian building surveyor, client or fire engineer — fire performance of a finish, formaldehyde class of a board, glass safety grade — require a test document naming the exact product supplied.
• Confirm the manufacturing entity, its location and the contracting entity on your purchase order match one another.

A short pre-production checklist

• Re-measured dimensions from finished floor and finished wall faces, dated and signed off.
• Dimensioned shop drawings with internal layout, glazing, hardware schedule and lighting positions.
• Approved physical finish samples for every visible surface and edge.
• Written quotation listing inclusions, exclusions, Incoterm and who pays duty and tax.
• Delivery scope to the floor of use, packing standard, and carton marking tied to room numbers.
• Installer identity, site preparation requirements, snag process and warranty terms in writing.

Send your drawings, a list of what each bay must store, and your required delivery floor, and the specification can be settled before a single panel is cut. Start from the buffet cabinet product page or the wider product catalogue, and we will confirm sizing, finish options and the delivery terms for your project.