Start from the opening, not the door leaf

Pocket doors disappear into a wall cavity, so the wall assembly drives everything else. Before you choose glass or a frame detail, confirm what the opening actually is and what it can become.

• Clear opening width and height — state the finished structural opening (width x height in millimetres), and whether floor levels are already at final height or still to be screeded or tiled.
• Cavity depth available — a single sliding leaf needs a pocket deep enough to receive it, plus the frame and hardware. Note the wall build-up you are working with, and whether the cavity is stud, masonry or an existing wall to be chased in.
• Number of leaves and parking side — one leaf or two, which side each leaf slides to, and whether two leaves meet in the centre or stack on the same pocket.
• Wall finish on the pocket face — plasterboard, panelling or stone cladding changes how the frame is detailed and where the track sits.

Send the plan and a section through the wall if you have them. A marked-up PDF with two dimensions and a note on the wall build-up is worth more than a long written description.

Specify the glass and the frame the way a detail drawing does

Our Santerson Glass Pocket Doors are made to measure for residential projects, with the finish, layout and dimensions specified per space rather than picked from a fixed size list. That flexibility only works if the enquiry states the choices you expect.

• Glass type and look — clear, frosted, tinted or bronze-tinted glass; single sheet or divided lights; whether you want visible glazing bars or a clean edge.
• Frame material and colour — aluminium frame profile, powder-coat or finish colour, and whether the frame should read as slim shadow-line or a heavier traditional border.
• Handle and hardware preference — recessed pull, edge pull or a stated handle style; soft-close or plain slide; any lock or privacy requirement for an ensuite or study.
• Threshold decision — flush floor track or surface track, and how it meets the adjoining flooring.

Where you have not decided yet, say so plainly and name the two options you are weighing. We will quote both with the difference in build and cost, which is faster than committing to one and changing it after production starts.

What a complete enquiry contains

Use this as a checklist. Missing items are the usual reason a quotation comes back as an estimate instead of a firm price.

For a villa or apartment package, doors are rarely an isolated line. If the same scheme includes Classic Pocket Doors for bedrooms and glass leaves for a study or dressing area, put them on one schedule. We then align frame profiles, finish codes and the pocket detailing across both types, so the joinery reads as one design rather than two purchases.

How the enquiry moves through our process

• Consultation and specification review — we read the schedule against your drawings, flag conflicts such as a pocket that is too shallow for the leaf size, and confirm the make-up of each set.
• Quotation and detail confirmation — you receive priced options with the specification written out. Sign-off at this stage fixes sizes, glass, frame colour and hardware; changes after this point re-open production.
• Production and quality control — made-to-measure fabrication to the confirmed schedule, with each set identified for its opening so it can be matched on site.
• Logistics — packing, documentation and delivery arranged to the address you nominated. Confirm import terms and duties for your country at quotation stage rather than at despatch.
• Installation and handover — guidance for the wall opening, track setting and glazing, plus snag inspection on the delivered sets.

Our Custom & OEM Service covers bespoke sizes, finishes and textures where a standard detail does not suit the design. If the doors must match veneer or lacquer fronts elsewhere in the project, send that reference with the enquiry and we will confirm what can be matched before quoting.